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Returns Policy

Tobmak aims to get your goods delivered to you in the best condition possible, and we sincerely hope you will be more than satisfied with your purchase. In the event that you wish to return a pair of shoes, we offer a 3 day return policy starting from the day your shoes are delivered to you.

We also encourage you to check your order upon delivery, and if any items are incorrect, damaged or faulty you should notify us immediately by calling 08181230999, 08055243745 or sending an email to info@tobmak.com with your telephone and order number so that we can arrange for free return shipping.

The return shipping will be free if the return is due to incorrect, damaged or faulty goods. Otherwise, we kindly ask you to pay for the cost of shipping the goods back to Tobmak

Returns should be addressed to 

Shop E276
Road 2, Ikota Shopping Complex   

Ajah,Lagos.Please return the item(s) in the same condition as when received and in the original packaging along with proof of purchase (order number, delivery note and/or invoice). Once the items have been returned and verified, you will receive a refund as soon as possible.

Please note, any Item(s) that has been scuffed, stained, or dinged on the surface, inside or bottom of the shoe will not be accepted or exchanged. Always use socks provided to test shoes and do walk around while testing your shoe.

Please note that we exchange goods for return items and don’t refund cash

If you should have further questions concerning our return policy, please email us info@tobmak.com or give us a call at 08181230999.